How Disney Paris Shuttle collects, uses and protects your personal information.
Last updated: January 2025
Disney Paris Shuttle is a private VTC transfer company operating in Paris and Île-de-France, France. We are the data controller for any personal data collected via our website and booking systems. For any data-related enquiries, contact us at: ContactDisneylandParis@gmail.com.
We collect personal data that you voluntarily provide when making a booking or enquiry, including: your name, email address, phone number, pick-up and drop-off addresses, flight or train numbers, number of passengers, and any special requirements you specify.
We may also collect technical data automatically when you visit our website, such as your IP address, browser type, pages visited, and time of visit, through cookies and analytics tools.
We use your personal data to: process and confirm your transfer booking; contact you about your booking; monitor your flight or train in real-time; send booking confirmations and receipts; respond to your enquiries; and improve our services.
We do not use your personal data for marketing purposes without your explicit consent, and we never sell your data to third parties.
We process your data on the basis of: contract performance (to fulfil your booking); legitimate interests (to provide our services efficiently and safely); and legal compliance (to meet our obligations under French and EU law).
We only share your personal data with: your assigned driver (name, phone, pick-up details only); Stripe (for secure payment processing); and any legal or regulatory authority if required by law. We do not share your data with any other third parties.
We retain your booking data for 3 years for accounting and legal compliance purposes. You may request deletion of your personal data at any time by contacting us, subject to legal retention requirements.
Under the General Data Protection Regulation (GDPR), you have the right to: access your personal data; correct inaccurate data; request deletion of your data; object to processing; request restriction of processing; and data portability. To exercise any of these rights, contact us at ContactDisneylandParis@gmail.com.
Our website uses essential cookies to function properly, and optional analytics cookies (Google Analytics) to understand how visitors use our site. You can control cookie preferences through your browser settings.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All online payments are processed via Stripe's PCI-DSS compliant secure infrastructure.
For any privacy-related questions or to exercise your rights, please contact: ContactDisneylandParis@gmail.com. We will respond within 30 days.